Get expert insights
Why It’s Great?
Our observational study provides a detailed, real-time analysis of your customer experience. Over one week, we observe how customers interact with your space, service, and menu. At the end of the study, you’ll receive a comprehensive report with actionable strategies to improve your business, from small tweaks to major shifts that can have a big impact on your bottom line.
What’s Included?
• One week of on-site observation.
• Detailed report with insights into customer behaviour.
• Actionable recommendations to improve the sensory experience, service flow, and menu.